Contact Us
Contact Aussie Trade Hub Support
Send a request and we’ll respond in your Messages inbox.
Response time
Most requests: within 1–2 business days
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Before you contact us
- Have your order id ready if it’s about an order.
- Include any screenshots or error details so we can help faster.
- For urgent safety issues, choose the “Safety” category.
Where replies go
Aussie Trade Hub will reply via your Messages inbox so everything stays in one place. You can view updates any time on the Messages page.